24 Cancellation Policy for all Private and Group Lessons. Full refund if cancellation received at least 24 hours prior to lesson start, full payment required thereafter.
Except under extenuating circumstances, CoachFrank NYC has a 24-hour cancellation policy for all Private and Group Lessons. This means that if a lesson is not canceled the before cancellation policy time, the player will be charged for the session or class. If the player feels that extenuating circumstances have occurred, he/she must speak to their coach to make different arrangements.